Victoria's Low Cost Painters

Establishment at 1071 Fitzgerald Road, Shawnigan Lake, BC V0R 2W3, Canada. Here you will find detailed information about Victoria's Low Cost Painters: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Categories:
Establishment

Address:
1071 Fitzgerald Road
Shawnigan Lake
British Columbia V0R 2W3
Canada
Get directions

Phone:
+1 250-507-4523

Website:
lowcostpaintersco.com

Rating

5 /5

Based on 1 reviews

Add review

Photos

Reviews of Victoria's Low Cost Painters

john donnelly Added 2017-08-20

★ ★ ★ ★ ★

From the owner John Donnelly
Low Cost Painters

Dear Micheal,

Thank you for taking the time to write this lengthy review, after 15 years in the business and 1000's of happy customers

I'm obliged to reply to this review with what this job entailed and the overall outcome of the estimate and finished product.

Let me start this review with I go above and beyond for my customers, thus given my 10 score on reviews prior to your experience.

Your correct in saying you given a quote over the phone, however what you forgot to mention was, that I indicated to you it's something I never do, that I was uncomfortable with doing so. However in your persistence I gave you an estimated time for the baseboards and doors for your 600sf space. With that said you asked for an hourly rate vs the overall quote given, again something that I don't do given my 15 years in the business.

My quotes are based per job, as there are many variables.

It's unfortunate you feel the staff didn't work at a pace you felt was adequate, again reason to quote per job not hour.

This ensures the job done in a timely manner vs what home owners estimate the hours should be.

As always, my staff drop clothes the entire floor space and takes utmost precautions to ensure no damage be done.

What you failed to mention during your review was the following:

Your quote was given based on the following going from white to white.

During our emails regarding your baseboards and doors, you forgot to mention that the baseboards were dark and you were wanting them white, this is very time consuming.
The interior doors were white, in which you wanted black. Again very time consuming.
You provided your own paint, which is fine if the products are suited for the job, again a problem I run into often and always after clients suggestions as to what to buy if their not looking to buy professional painting products.

As to the damage you reference to, I'd be more then happy to attach pictures of the floor space in your condo to ensure no damage was done on my company's behalf.

In closing I would like to take this time, to thank you for writing this review. As all businesses comes with a lesson to strive to do better and Improve to make customers happy. Lesson taken to never give quotes without viewing the property in person, this will ensure all parties are on the same page and no surprises for either of us :)

Regards

John Donnelly
Owner
Low Cost Painters

Add review

About lowcostpaintersco.com

LOW COST PAINTERS (250) 507-4523 - Services

Share this page

Additional actions

Today's weather in Shawnigan Lake

22:00 11 ℃ 1014 hPa 64 % 2 m/s

1	SELECT * FROM `item` WHERE url = 'victorias-low-cost-painters' LIMIT 1
0	SELECT * FROM `region` WHERE id IN ('169') LIMIT 1
0	SELECT * FROM `locality` WHERE id IN ('14969') LIMIT 1
0	SELECT item_id, category_id FROM `category_item` WHERE item_id IN ('100514')
0	SELECT * FROM `category` WHERE id IN ('96') LIMIT 1
0	SELECT * FROM `locality` WHERE url = 'shawnigan-lake-bc' LIMIT 1
0	SELECT * FROM `region` WHERE id = 169 LIMIT 1
1	SELECT * FROM `reviews` WHERE `status` = 1 AND `item_id` = 100514 AND `date` < '2024-04-25 17:29:20' ORDER BY `date` DESC
0	SELECT * FROM `photos` WHERE `item_id` IN ('100514')
1	SELECT * FROM `item` WHERE id IN ('101052','101021','101027','100982','100258','178241') LIMIT 6
0	SELECT * FROM `region` WHERE id IN ('169') LIMIT 1
0	SELECT * FROM `locality` WHERE id IN ('14969','14874') LIMIT 2
0	SELECT item_id, category_id FROM `category_item` WHERE item_id IN ('100258','100982','101021','101027','101052','178241')
0	SELECT * FROM `category` WHERE id IN ('96','107','109') LIMIT 3
0	SELECT * FROM counts where updated="2024-04-25" and table_name like 'news'
0	SELECT * FROM counts where updated="2024-04-25" and table_name like 'news'
0	SELECT * FROM `category` ORDER BY name
4	SELECT * FROM `item` f JOIN ( SELECT RAND() * (SELECT MAX(id) FROM `item`) AS max_id ) AS m WHERE f.id >= m.max_id ORDER BY f.id ASC LIMIT 4
0	SELECT * FROM `region` WHERE id IN ('169','168') LIMIT 2
0	SELECT * FROM `locality` WHERE id IN ('14864','14909','14556','14515') LIMIT 4
0	SELECT * FROM `photos` WHERE `item_id` IN ('227335','227336','227337','227338')
0	SELECT * FROM `locality` f JOIN ( SELECT RAND() * (SELECT MAX(id) FROM `locality`) AS max_id ) AS m WHERE f.id >= m.max_id ORDER BY f.id ASC LIMIT 7
0	SELECT * FROM `region` WHERE id IN ('168') LIMIT 1